Got Questions?
Frequently Asked Questions
Everything you need to know about our products, installation process, pricing and aftercare — answered.
General
Yes — completely. We visit your home with a full sample selection, take precise measurements, advise on styles and leave you a detailed itemised quote. There is no charge for any of this and no obligation to proceed.
We cover all areas of Dubai — including Jumeirah, Downtown, Marina, Palm, Arabian Ranches, Mirdif, Al Barsha, Deira, Business Bay and more — as well as Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah and Fujairah. If you are unsure, just contact us.
For most Dubai areas we can arrange a visit within 24–48 hours of your enquiry. Same-day visits are sometimes possible — call or WhatsApp for urgent requests.
Rex Line is a full supply-and-install company. We handle everything from consultation and sample selection through to fabrication, professional installation and aftercare. We do not supply-only.
Yes — we have fitted curtains, blinds, carpets and wallpapers in offices, hotels, retail spaces, restaurants and residential towers. We welcome projects of all sizes.
All installations carry a minimum 1-year workmanship warranty covering defects in fabrication or fitting. Many products carry longer manufacturer warranties — ask your consultant for details.
Curtains & Drapes
Sheer curtains filter natural light and provide daytime privacy while keeping rooms bright. Blackout curtains use dense light-blocking lining to eliminate outside light — ideal for bedrooms or home cinemas. Many clients in Dubai choose both, layered on the same track.
We offer eyelet (ring top), pencil pleat, pinch pleat, wave/s-fold, tab top and rod pocket headings. Eyelet and wave are most popular in modern Dubai interiors. Our consultant will show samples at the home visit.
Yes — we supply and install motorised curtain tracks compatible with remote controls, wall switches and smart home systems (Google Home, Alexa, Apple HomeKit). Ideal for high or floor-to-ceiling windows.
Most fabrics are dry-clean recommended. Light vacuuming with a soft brush attachment every 2–3 months removes dust. Avoid steam cleaning with hard water as it can leave marks. We provide care labels on all products.
Every pair of curtains we supply is made to measure in our own workshop — cut, sewn and lined to the exact dimensions taken during the home visit.
Blinds
We supply roller blinds (blackout, sunscreen, day-night and printed), Roman blinds, Venetian blinds (aluminium, wood and faux-wood), vertical blinds, honeycomb blinds and zebra/dual blinds — all made to measure.
Sunscreen roller blinds in 3–5% openness factor are very popular — they reduce glare and solar heat gain while preserving the outside view. For total darkness, blackout roller blinds with side channels give the best light block.
Yes — motorised roller and other blind systems are available, compatible with remote control, wall switch and smart home automation.
Yes — we can fit inside the recess (inside mount) for a neat built-in look, or outside (outside mount) to maximise light blockage. Our consultant will advise during the home visit.
Carpets
We supply wall-to-wall broadloom, shaggy, twist-pile, Berber loop, carpet tiles and stair carpet — in a wide range of fibres, textures and colours suitable for Dubai's climate.
Solution-dyed nylon and polypropylene (PP) are excellent — stain resistant, durable and easy to clean. Avoid natural fibres like wool in high-traffic areas with pets.
We measure the room, fit gripper rods, lay underlay, then stretch and tuck the carpet for a seamless, wrinkle-free finish. Furniture does not need to be removed.
Vacuum 2–3 times per week in high-traffic areas. Treat spills immediately by blotting — never rubbing. Professional steam cleaning every 12–18 months extends lifespan significantly.
Flooring
We supply and install solid and engineered parquet, SPC (Stone Plastic Composite) vinyl, laminate, herringbone/chevron patterns and outdoor WPC decking.
Yes — SPC is 100% waterproof and dimensionally stable, making it ideal for Dubai. Unlike solid wood or laminate, it does not expand or contract with temperature changes.
A standard bedroom or living room can be floored in one day. A full villa or apartment typically takes 3–5 days depending on area and pattern complexity.
Yes — we offer old flooring removal as an optional add-on. Alternatively, many SPC and laminate products can be installed over existing tiles depending on the subfloor condition.
Wallpapers & Wall Panels
We stock vinyl, fabric, non-woven, silk, grasscloth, metallic and feature murals. We also offer 3D textured PU panels, fluted wood, slatted wood and decorative MDF wall panels.
Vinyl and non-woven wallpapers are moisture-resistant and easy to wipe clean — ideal for Dubai. We do not recommend paper-backed wallpapers for bathrooms or kitchens.
Non-woven (paste-the-wall) wallpapers can typically be dry-stripped cleanly without damaging plaster. Our team will advise on the best option if future flexibility matters.
Installation & Aftercare
A typical apartment (4–6 windows) is completed in 3–5 hours. Larger villas may take 1–2 full days. We always provide a time estimate before scheduling.
We recommend someone is present at the start and end of installation. If not possible, we can arrange access with building management or a trusted representative.
Curtains and blinds are typically ready in 7–14 working days after order confirmation. In-stock roller blinds can sometimes be installed within 2–3 days.
Contact us immediately. Our 1-year workmanship warranty covers defects in fabrication or fitting. We return to fix or replace at no cost.
Yes — we offer curtain alterations, re-lining, re-heading and re-hanging services. Contact us to describe what you need.
Still Have a Question?
Our team responds within 2 hours during business hours. Call, WhatsApp or use the contact form.
Book a Free Home Visit
Our team comes to you with samples and measuring tools. No charge, no obligation.